summary     books     speeches     work     education     certification  
Jakub Skałbania

#Field of experience:

Expert in building Customer Relationship Management (CRM) and Customer Experience Management (CxM) strategies.
Digital strategy practitioner.
Experienced architect with multiple CRM implementations completed across Europe in telco, financial services, wholesale, pharmaceutical, manufacturing and travel.


Business architect and founder of Netwise, the best Microsoft Dynamics 365 integrator in Central & Eastern Europe (Microsoft rankings 2010-2016, Deloitte Fast50 CE 2012, EY Entrepreneur of the Year 2014, Gartner CRM Vendor Guide 2016).


Co-author of two CRM Field Guides, essential guides to Microsoft Dynamics CRM.
Active expert speaking at many conferences.


Awarded by Microsoft with the Most Valuable Professional (MVP) title for 8 consecutive years since 2010.
Awarded by EY with the Entrepreneur of the Year 2014 Country Finalist title.


StrenghtsFinder themes: Achiever | Maximizer | Activator | Input | Significance
MBTI Type Indicator: ENFP